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Most Popular Presentations
Principles for Excellence
How people communicate and relate to each other, specifically in the work environment, and the level of relationship expressed and experienced among the staff and doctors “spills over” to the patients. It creates a mood in the office and influences the energy level, the attention to details, the willingness to “own” the practice, the level of teamwork present, and a host of other factors that impact production and collections as well the sense of joy at work. It starts with the individuals having tools to be the best they can be, not just in job skills, but also as professionals focused on service.
This provocative and empowering seminar will provide you with the tools to transform your experience of work from “I gotta go to work” to “I get to go to work!” It will support you to expand your sense of satisfaction and accomplishment, and your ability to succeed in life. Most important, it will focus you and the team on delivering the experience of excellent service to the patients.
Over the past 25 years Joan Garbo has consulted and coached hundreds of dental professionals and their employees in the areas of effective communication and relationship skills, teamwork, and “internal” marketing. As a result, these practices have excelled in patient relations and have had dramatic increases in their productivity and profits, as well as significant increases in employees’ sense of joy, satisfaction at work, and reduction in staff turnover.
In this engaging, entertaining, educational and humorous seminar you will learn how to:
- Transform the experience of “work” to one of joy.
- Eliminate gossip in your practice/life
- Develop empathy for people you do not necessarily like
- Communicate using skills that reduce conflict, enhance joy, and produce a loving office environment that naturally draws patients to you.
This is one seminar you will love!!!
Staff Path to Success: Passion Pride and Professionalism
The Freedom of the IN-trepreneur Staff
Do you have a job or a career? Neither answer is good or bad, nor right or wrong. However, the answer you choose leads down very different paths of behavior and ends in very different experiences and results for all concerned, ranging from your sense of purpose and satisfaction to your sense of self confidence and the quality of relationships you create. Sometimes people find themselves “stuck” in a job, wishing for a “real career” but aren’t clear how to get unstuck and create the career of their dreams. Regardless of which path you are on, you can count on obstacles along that way can deplete your sense of joy and satisfaction.
In this highly interactive, entertaining and educational 90 minute workshop, you will learn the communication skills that will free you up to express yourself fully and create solutions to problems for which you thought there were no answers. In addition, attendees will participate in role playing exercises designed for them to learn experientially and allow them to create breakthroughs for themselves. Topics that will be addressed will include how to deal with difficult patients and co-workers; how to confront issues instead of people; and how to stay positive when others are being negative.
Over the past 30 years, Joan has led more than 2000 seminars and has trained hundreds of dental professionals in effective communication skills, self-expression, customer service, team-building, leadership principles and other related topics that enable individuals to experience life more fully and accomplish their goals. Her high energy level, sense of humor, and enthusiasm inspire people to action, giving them a renewed sense of purpose and the resources for self-motivation. To quote one of her fans, “Joan says what every doctor wants the staff to hear, and what every staff want their
Tired of hiring speakers whose words leave your attendees seeking local anesthesia?
Then it's time to rev up your events with compelling presentations by Joan Garbo!
Joan Garbo's unique flair for effective edutainment has engaged and trained clinicians and their staffs throughout the U.S. for over 25 years. Her spirited sessions are knowledgeable, interactive and solutions-oriented, guaranteed to turn even the best clock-watching-toe-tapping-pen-clicking-doodle-making attendees into well-engaged participants!
Equipping all levels—from the novice to the seasoned professional—with the best tools of the trade, Joan has a gifting to teach others how problems become opportunities, work becomes service and communication becomes a solid foundation for productive, authentic relationships. The result? The ability not only to achieve, but also to enhance, business and personal goals. And their patients find a practice with which they want to visit again and again. Who wouldn't want patients who are walking, talking advertisements to steer others into their practice?
For dental and orthodontic professionals (and every industry job in between!) Joan Garbo is the speaker for your next meeting, workshop or conference!
Professional, Practical, Productive Presentations (with a twist of Pizzazz) for your clients' practices!
Call today. You can't afford not to! 631.608.2979